Crucial Question To Ask To Your Web Hosting Service Provider
In this day and age, it is not so hard to find a web hosting provider out there, but there certainly are some that are worth your time and money and there are some that should be weeded out from your shortlist.
If you are a medical doctor and professional that is looking to take their businesses to a whole another level, then you will need to have your own website so that you can serve a lot more people.
But, you have to make sure that you’re not getting the services of a free web hosting service. The reason is simple: for them to maintain their servers, instead of asking you for money, they will place ads on your website instead. And, the worse thing is that you will not have any control as to what ads will be placed on your page.
If you are a medical practitioner and there is an ad for a dating service, then that will not bode well for your reputation. Therefore, you have to make sure that you do not get the services of the best web hosting companies.
I advise you to scour over the internet to find some notable companies that you can try. Create a shortlist and have them answer a couple of questions, such as:
1. Where is Your Customer Support Team Located?
With all good intentions and with all contingencies in place, there are still times where your website will go down abruptly due to certain factors such as problems with the server, problems with your website, and so on.
A good thing to ask the web hosting company is where their customer support team is located. This is an important question since there are some hosting companies that outsource their technical staff in other countries.
Although there is nothing wrong with that on the surface, it is actually quite problematic since you want your problem to be fixed asap. Furthermore, there might be other things that can cause problems such as language barriers, time zone differences, among many others.
You want a hosting company that has its own technical team in-house so that problems can be corrected immediately.
2. Do You Have Website Templates?
If you want to create a website but you do not want to hire a web designer, ask the potential web hosting company if they provide you with a website-building interface.
There are some providers that will give you some website templates that you can choose from to create your website from scratch. Once that is done, the newly created page will be hosted onto their servers immediately.
3. How Long Have You Served?
A good website hosting provider is one that has many years of experience in the industry. Typically, you want a company that has served for more than 10 years since they know what makes customers happy.
4. What Security Measures Do You Use?
A great hosting company knows how valuable cybersecurity is. Ask what security measures they’re using and see to it if your chosen plan enjoys such service.
5. Do You Have a Money-Back Guarantee?
Most website hosting providers who know how to satisfy customers will always have a money-back guarantee because sometimes, there are just some features that are not present in one provider that is available in another. Ask if they provide this guarantee.